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Privacy Policy

Last updated: July 14, 2025

Thank you for choosing to be part of the AgentSmyth community. At AgentSmyth Advisors (“AgentSmyth,” “we,” “us,” or “our”) your privacy is a priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, applications, dashboards, and any other online products or services that link to or reference this Policy (collectively, the “Services”).

By accessing or using the Services, you acknowledge that you have read and understood this Policy. If you do not agree with its terms, please do not access or use the Services.

1Scope

This Policy applies to personal information (also called “personal data”) that we collect online and offline, including information you provide to us, information collected automatically, and information obtained from third parties. It does not apply to anonymized or aggregated information that cannot reasonably be used to identify you.

2Information We Collect

2.1Information You Provide Directly

  • Account & Profile Data
    Name, email address, phone number, mailing address, job title, company name, password, and any profile information you choose to submit (e.g., avatar, preferences).
  • Payment & Billing Data
    Limited payment card details and billing address (processed via our PCI‑compliant payment processor; we do not store full card numbers).
  • Communications
    Contents of emails, chats, support tickets, surveys, and other messages exchanged with us.
  • Content You Upload
    Files, trades, notes, or other data you import into the Services.

2.2Information We Collect Automatically

When you interact with the Services we automatically collect:

  • Log & Device Data
    IP address, browser type, operating system, referring URLs, device identifiers, date/time stamps, and system configuration.
  • Usage Data
    Feature use, clicks, pages viewed, search queries, and
interaction patterns.
  • Cookies & Similar Technologies
    Small data files placed on your device to recognize you, improve performance, and analyze usage (see Section 6).

2.3Information from Third Parties

We may receive information about you from:

  • Service Providers
    analytics partners, marketing platforms, fraud‑prevention services.
  • Business Partners
    if you engage with AgentSmyth through a brokerage, financial institution, or enterprise client account.
  • Public Sources
    publicly available databases, social media (subject to your privacy settings), and regulatory filings.

3How We Use Your Information

We use personal information to:

  • Provide & Maintain the Services
    authenticate you, operate core features, and process transactions.
  • Improve & Personalize
    analyze usage, develop new features, optimize performance, and tailor content.
  • Communicate
    respond to inquiries, send administrative messages, deliver newsletters and announcements you opt into.
  • Security & Fraud Prevention
    detect, investigate, and mitigate fraudulent or illegal activity.
  • Compliance
    satisfy legal, regulatory, tax, and audit obligations.
  • Marketing
    with your consent or where permitted by law, deliver promotions and offers; you may opt out at any time (see Section 9).

Our legal bases under the EU/UK GDPR include contract performance, legitimate interests, legal obligations, and consent (where required).

4How We Share Information

We do not sell your personal information. We share it only as described:

  • Service Providers & Vendors
    cloud hosting, payment processing, analytics, email delivery, and customer support providers bound by confidentiality and data‑processing agreements.
  • Business Partners & Integrations
    when you connect third‑party accounts (e.g., brokerages or chat platforms) the information you authorize is shared per the integration’s terms.
  • Corporate Transactions
    in connection with mergers, acquisitions, financings, or asset sales; your information may be transferred subject to customary confidentiality protections.
  • Legal & Regulatory
    to comply with subpoenas, court orders, law enforcement requests, or to protect rights, property, and safety.
  • With Your Consent
    other disclosures you expressly authorize.

5Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and processing context.

6Cookies & Tracking Technologies

We and our partners use cookies, pixel tags, SDKs, and
similar technologies to:

  • recognize returning users,
  • remember preferences,
  • measure campaign effectiveness, and
  • analyze Service usage.

Most browsers allow you to control cookies through settings.
However, disabling cookies may limit certain features.

7Contact

If you have questions or wish to exercise your privacy rights, please contact us:

AgentSmyth Advisors — Privacy Office
45 Rockefeller Plaza, Suite 2000
New York, NY 10020

Email: privacy@agentsmyth.com
Phone: +1 (212) 555‑0123